Order confirmation emails are provided immediately after checkout to the email address used during checkout.

If you have not received your order confirmation email we ask that you first confirm that it has not gone to an alternate email you may have provided during checkout.

If you still cannot locate your order confirmation email please reach out to us and we'll get you on track.

We cannot change shipping addresses after orders are placed. If you accidentally placed an order to an incorrect address and would like to cancel it, please contact us as soon as possible and we shall attempt to do so.

Bulk/Wholesale orders are available to large organizations on a select basis.

For more info regarding bulk orders please contact us using the inquiry form found here.

Not at this time. However international shipping will be available in the near future. Please join our email list to be the first to know when it becomes available.

We currently offer two different shipping speeds for domestic orders:

Standard Shipping: 3-5 business days ($6.99)
Express Shipping: 2-3 business days for orders placed before 1:00 PM ET ($30)

Yes, you will receive a shipment confirmation email as soon as your order ships. The shipment confirmation email will include a tracking number. Please allow 24-48 hours before tracking your order.

Yes, Polarheads were designed to be compatible with all hard hats. By resting smoothly on the wearers head, Polarheads do not detract from a hard hats impact properties and are therefore in accordance with OSHA regulations and manufacturer recommendations for garments worn underneath hard hats.