Frequently Asked Questions
What shipping speeds do you offer?
We currently offer two different shipping speeds for domestic orders:
Standard Shipping: 3-5 business days ($6.99)
Express Shipping: 2-3 business days for orders placed before 1:00 PM ET ($20)
Can I track my order?
Yes, you will receive a shipment confirmation email as soon as your order ships. The shipment confirmation email will include a tracking number. Please allow 24-48 hours before tracking your order.
Can I change my shipping address?
We cannot change shipping addresses after orders are placed. If you accidentally placed an order to an incorrect address and would like to cancel it, please contact us as soon as possible and we shall attempt to do so.
Are Polarheads compatible with my hard hat?
- Yes, Polarheads were designed to be compatible with all hard hats. By resting smoothly on the wearers head, Polarheads do not detract from a hard hats impact properties and are therefore in accordance with OSHA regulations and manufacturer recommendations for garments worn underneath hard hats.